Soft skills is a term often associated with a person's "EQ" (Emotional Intelligence Quotient), the cluster of personality traits, social graces, communication, language, personal habits, friendliness, managing people, leadership, etc. that characterize relationships with other people

For more details contact us [email protected] , (+973) 39114488 - (+973) 17622708

Time Management

The course provides the trainee with the skills and knowledge related to time management and the most important factors that lead to wasting time. The course also includes important tools and techniques that help the trainee to better manage their time.

Problem solving and Decision making

Decision making is one of the most difficult tasks to perform. This course provides the knowledge and the skills necessary to identify problems and make the necessary decisions in order to solve them.

How to Deal with Stress

Stress is one of the most common performance hindering factors in the work place. This course offers the trainers the necessary knowledge and skills to identify the sources of stress and how to manage it.

Customer Service Skills

This course provides the participants with the skills and knowledge required to successfully apply the necessary customer service skills in daily work operations. The course includes the basic skills of dealing with customer inquiries, monitoring customer satisfaction and taking the necessary actions to satisfy customers’ needs.

Work Ethics

Every day key decisions are made about how resources are are used and consumed in the enterprise. The ethical imperative is to ensure that resources are used in the most appropriate way within the context of the organisation and the broader context of the organisation in the community. Ethics should maintain a positive effect on the employees surroundings, creating an atmosphere of decision making that fosters help and a feeling of community. This course will pose a series of questions that will form the basis of a practical ethical framework.

Effective communication skills

The aim of this program is to train the participants on the successful communication skills in the work environment.

Office management and the art of coordination and follow-up

The aim of this course is to train the participants on the main essential skills for effective Office Management specially on coordinating the business tasks and required follow ups.

Work Life Balance Secrets

The aim of this course is to train the participants’ essential need for the Work-Life Balance and how it affects the employees’ productivity and effectiveness. It also enables the participants to link between the work stresses and their influence on the personal health.

Career Loyalty and Professional Ethics

Every day key decisions are made about how resources are are used and consumed in the enterprise. The ethical imperative is to ensure that resources are used in the most appropriate way within the context of the organisation and the broader context of the organisation in the community. Ethics should maintain a positive effect on the employees surroundings, creating an atmosphere of decision making that fosters help and a feeling of community. This course will pose a series of questions that will form the basis of a practical ethical framework.

Public Speaking and Presentation Skills

This course provides instruction and experience in preparation and delivery of speeches within a public as well as group setting. Emphasis is on research, preparation, delivery, and evaluation of informative, persuasive, and special occasion public speaking. Upon completion, the employee should be able to prepare and deliver well-organized speeches, talk and participate in group discussions with appropriate audiovisual support. The employee will also be able to demonstrate the speaking, listening, and interpersonal skills necessary to be an effective communicator in academic settings, the workplace, and in the community.

Statistical Analysis in Management and Decision Making

The aim of this course is to train the participants on the effective management and decision making process based on the scientific and logical statistical analysis.

Career Loyalty and professional ethics

This course focuses on the tools and techniques that helps enforcing career loyalty through enhancing the concepts of professional work ethics. Leading to increasing productivity and quality of products and services.

Back to Top